Privacy Policy

Privacy Policy

PRIVACY STATEMENT

We are committed to protecting and respecting your privacy. Please read this privacy notice carefully to understand why and how we collect your data and how we use it.

This notice explains:

• How we use your personal data;
• What personal data we share with third parties;
• Information about marketing communications;
• Your rights;
• How we use cookies;
• How to contact us.

When you visit our website for the first time, we will ask you to accept the use of cookies in accordance with the terms of this notice.

1. USE OF YOUR DATA

This chapter contains the following information:

• Categories of personal data we process;
• Sources and categories of personal data not obtained directly from you;
• The purpose of processing your personal data;
• The legal basis for processing.

We process your account data ("Account Data"). Account Data may include your name and email address, phone number, and other information you provide during registration, as well as your purchase history. This information is collected directly from you. We process Account Data to operate our website, provide our services, ensure the security of our website and services, and to communicate with you. The legal basis for processing is the performance of the contract between you and us and/or taking steps, at your request, to enter into such a contract, and our legitimate interests, namely monitoring and improving our website and services.

We process information related to the provision of our services on our website ("Transaction Data"). Transaction Data may include your contact details, bank account information, and transaction details. We process Transaction Data to supply the purchased products and services and to keep proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract, and our legitimate interests, namely monitoring and improving our website and services.

We may process information from your consumer credit application (product purchase with pay later option) ("Leasing Data"). Leasing Data may include your employment details, family situation, creditworthiness, and other information. Leasing Data is processed only to contact consumer credit companies for possible credit approval necessary for the payment of the purchased products if you choose the pay later option. The legal basis for processing is the mutual performance of the contract and/or taking steps, at your request, to enter into such a contract.

We may process information related to any communication you send to us ("Correspondence Data"). Correspondence Data may include the communication content and metadata associated with the communication. If the communication is initiated via our website's contact forms, the website generates the metadata related to the correspondence. We process Correspondence Data for the purposes of communication and record-keeping. The legal basis for processing is our legitimate interests, namely the proper administration of our website and business, ensuring consistent and quality advice, and resolving disputes between you and our employees.

We may process your personal data as described in this notice if it is necessary for compliance with a legal obligation or in defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights, and the legal rights of others.

In addition to the specific purposes for which we may process your personal data outlined above, we also have the right to process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject.

2. PERSONAL DATA DISCLOSED TO THIRD PARTIES

We aim to earn and maintain your trust. Therefore, we share your personal data only when necessary.

We have the right to share your data with the following categories of third parties to provide you with the services described in this notice:

Our payment service providers may process transactions related to the purchase of products on our website. We share your Transaction Data with our payment service providers only to the extent necessary for the purpose of processing your payments, refunds, and complaints.

In addition to the specific cases mentioned above, we have the right to disclose your personal data to comply with our legal obligations.

The third parties referred to in this section may also be located outside the Republic of Latvia, the European Union, or the European Economic Area. If we transfer your personal data to such persons, we will take all necessary steps to ensure that your privacy is adequately protected.

3. INFORMATION ABOUT MARKETING COMMUNICATIONS

If you have given your consent, we will send you marketing communications by email or text message to keep you updated with information that helps you explore and find our products.

To send you direct marketing communications related to www.teleskooppi.fi

You can opt-out of receiving marketing communications from www.teleskooppi.fi at any time.

You can do this by:

Clicking the "unsubscribe" link in the email message; Contacting us at: info@teleskooppi.fi

If you opt-out of receiving marketing communications, we will update your profile to ensure you do not receive such messages in the future.

Opting out of receiving marketing communications does not mean you will stop receiving service-related communications, such as order updates.

4. YOUR RIGHTS

This section provides an overview of your rights under data protection laws. Some rights are complex, and not all details are included here. Therefore, we ask you to review the relevant laws and guidance for a full explanation of these rights.

You have the following rights regarding your personal data:

The right to access the data we hold about you; The right to request correction of inaccurate personal data about you. (However, you can edit most of your information under "My Account"); The right to request the deletion of your data; The right to data portability; The right to withdraw consent. If you wish to exercise your rights, make a complaint, or have any questions, please contact us via email: info@teleskooppi.fi

1. Right of access. You have the right to confirm whether or not we process your personal data and, where we do, access the personal data and certain additional information. The additional information includes details of the purposes of the processing, the categories of personal data, and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply you with a copy of your personal data.

2. Right to rectification. You have the right to have any inaccurate data about you corrected, and, considering the purposes of the processing, to have any incomplete data about you completed.

3. In some circumstances, you have the right to have your personal data deleted.

Those circumstances include: (i) the personal data is no longer needed for the purposes for which it was collected or otherwise processed; ii) you withdraw consent, and there is no other legal basis for the processing; c) you object to the processing under certain data protection rules; d) the processing is for direct marketing purposes; or e) the personal data has been unlawfully processed.

However, in some circumstances, you may not have the right to erasure. The general exceptions where processing is necessary include: (I) for exercising the right of freedom of expression and information, (II) for compliance with our legal obligations, or (III) for the establishment, exercise, or defense of legal claims.

4. Right to data portability. To the extent that the legal basis for our processing is: your consent; or the performance of a contract or steps to be taken at your request before entering into a contract, you have the right to receive your personal data from us in a structured, commonly used, and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

5. To the extent that our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

6. USE OF COOKIES

Like other websites, we use cookies. Cookies are small files that enable us to provide you with a faster and more secure website experience. When you visit our websites, services, applications, tools, or messaging, or interact with them, we or our authorized service providers may use cookies to offer you a better, faster, and safer experience and for advertising purposes.

Cookies typically do not contain any information that personally identifies a user, but the personal information we store about you may be linked to the information stored in and obtained from cookies.

There are two ways to manage cookies:

External sources (1) Browser settings (2) (1) Service providers' cookies

We use Google Analytics to analyze how you use our website. For more information on how to access, manage, or delete information related to your Google account, see "Transparency and choice."

We allow these trusted GDPR-compliant companies to use cookies or similar technologies to provide advertising or research services: Our website uses Google Analytics to understand how visitors interact with the site's content. If you do not want Analytics to be used in your browser, you can install the Google Analytics browser add-on.

For direct marketing purposes, we have the right to use the Facebook advertising platform to better understand customer needs based on collected cookies. We may use Hot Jar data to optimize the customer experience on the website.

(2) Managing cookies

Most browsers allow users to refuse cookies or delete them. The methods vary from browser to browser and version to version.

Please note that deleting or disabling cookies may affect your user experience, and you may not be able to use certain features of our website.

6. CONTACT US

If you have any questions or comments about this notice, if you would like us to stop using your data, or if you want to exercise any of your rights as described above, or if you have any other questions, please contact us at info@teleskooppi.fi or:

Stardust Finland Oy, Rantatie 37 C75, 33250 Tampere, Finland

Your teleskooppi.fi